Terms and Conditions

From its humble beginnings as an Online Store chain in 2023, Rossenfield has quickly become one of the nation’s unique fashion retailers. Revolutionizing the retail industry with high standards for quality and artistry, this iconic brand blends the traditional and Western with the contemporary in ways that never cease to win consumer appeal both at home and abroad. Rossenfield lifestyle online store offers exclusive and trendy merchandise. Product Information Keep in mind, in consideration of the laws of Bangladesh on shippable items, fragility, and other constraints in rossenfield.com. The prices displayed on the website are quoted at our website and converted into different currencies for each respective country's website where we offer delivery. i. Handcrafted Some of our products are handcrafted therefore we cannot guarantee that the product you see online and the purchased product will be the same though every effort is made for it to be a very close match. ii. Product Availability Please understand that items featured on this website are in limited quantities and, because of their limited availability and nature of production, the stock may not be replenished. That means once an item is sold out, it may not be available in the future and therefore may not appear on the website again. When an item featured on rossenfield.com is no longer in stock, we make every attempt to remove that item from the website promptly. However, there are instances due to product handling that a product will not meet our quality standards for shipment and therefore may ultimately be unavailable for delivery. Should you have any questions concerning the availability of a particular item, please contact us 24/7. iii. Colors We have made every effort to represent each product color as accurately as possible on the website. However, due to monitor discrepancies of personal computer/laptop/tablet/hand-held devices, we cannot guarantee that your display of color will be accurate. iv. Pricing In the event a Rossenfield product is listed at an incorrect price due to a system error, typographical error, or error in pricing information, Rossenfield shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. All our product prices and services are subject to tax as applicable by the laws of Bangladesh. v. Payment and Credit Note Rossenfield shall have the right to refuse or cancel any orders whether or not the order has been confirmed within 14 working days from the date of your order placement. If your credit/debit card or mobile banking wallet has already been charged for the purchase and your order is canceled, Rossenfield shall issue a credit note or refund the charged amount. vi. Shipping and Processing Fees Our shipping and processing charges are intended to compensate designated shipping companies in addition to covering the cost of processing your order, handling and packaging the purchased products, and delivering them to you. The risk of loss or damage of packaged items is passed onto our shipping partners, and you will be compensated for the full value of the items should they not reach you at all or in their original state. Legal Information This website is expressly owned and operated by Rossenfield. Unless otherwise noted, all design and content featured on rossenfield.com including navigational buttons and images, logos, artwork, icons, graphics, photography, text, and the like are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Rossenfield. This website in its entirety is protected by copyright and applicable trade dress and is protected under Bangladesh and international copyright laws. All worldwide rights, titles, and interests are reserved.

The contents of our website and the website as a whole are intended solely for your personal, non-commercial use. Any use of our website and its content for purposes other than personal is prohibited without the prior written permission of Rossenfield. Do not reproduce, publish, display, modify, sell, or distribute any of the materials from Rossenfield. You may, however, download or electronically copy and print any of the page contents displayed on the site, but please remember that these are available for your personal, non-commercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you. Any dispute or claim relating in any way to your use of rossenfield.com, or to any product or service distributed by Rossenfield will be subject to the laws of Bangladesh and will be resolved by binding arbitration under the Arbitration Act of 2001 of Bangladesh. If necessary, the dispute may be submitted to a court of law under the jurisdiction of Bangladesh. i. Limitation of Liability Given the unpredictability of technology, internet connectivity, and the online environment, Rossenfield does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions of this legal notice and that access is undertaken at your own risk. Rossenfield shall not be liable for damages of any kind related to your use of or inability to access this website. Rossenfield will not be responsible for any fraud, theft, or mistake in the usage of your credit card in the online purchase of any Rossenfield item.

ii. Indemnification You agree to indemnify, defend, and hold harmless Rossenfield, its officers, directors, employees, agents, licensors, and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account. Correspondence and Communications Although we will make every effort to respond quickly to applicable email messages, rossenfield.com is under no obligation to respond to all pieces of correspondence received through this site, to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding rossenfield.com, our merchandise, and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this website or any email connection. All your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our organization through rossenfield.com shall become and remain the property of Rossenfield. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, ideas, or comments unless we first obtain your permission or otherwise are required by law to do so. Careers Rossenfield would not be held liable for loss of any data technical or otherwise, information or particulars supplied by job applicants due to force majeure. We will not sell or share any of your details to a third party.